In the event that you have a query relating to banking services offered in or from Namibia to individuals, you may direct your complaints to the Bank of Namibia:
Tel: 00264 61 2835111 or
Fax: 0026 61 2835067;
E-mail: [email protected]
P.O. Box 2882, Namibia
Physical Address: 71 Robert Mugabe Avenue, Windhoek
 
Alternatively you may contact:
Telephone Customer Care Centre: +264819286  or +264 61 2942126
Customer Experience e-mail: [email protected]