By learning about banking scams, you can anticipate fraudsters’ moves and protect yourself.
T&Cs apply. Auth FSP NCRCP15.
Bank safely
Your accounts and personal information are secure with our online, ATM, and mobile security features.
- Automatic timeouts for online, mobile and ATM banking sessions in case you forget to sign out
- Free MyUpdates SMS or email alerts to notify you of what’s happening on your accounts
- Free Internet Banking login SMS to notify you of login activities
- Free access to specialised malware removal software
- Security centre updates on the latest scams to inform you of fraud trends and how to avoid them
- One-time Password (OTP) SMS to authorise your online payments
- The choice to sign into the Banking App using your app code, fingerprint, or Face ID
Call or email us as soon as you suspect suspicious activity on your account, or if your cards have been lost or stolen.
Fraud line - Report a NEW fraud incident
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Our Internet Banking system is uniquely encrypted to protect your data and personal information.
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Use in-branch ATMs whenever you can, and choose ATMs in areas that you’re familiar with.
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For secure day-to-day Cellphone Banking, all you need is your card number and PIN.
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Register for free unlimited SMSs or email alerts to keep track of what’s happening on your bank accounts.
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Use DigiME to verify your banking profile and securely link your device to your profile.
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Your PIN is the key to your card. Never share your PIN with anyone.
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Be careful when using your personal and card information to shop online.
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Protect yourself and keep your money safe by verifying the account number and account name you’ve been given with our Account Verification Services (AVS).
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Give once-off approval on new debit orders before they can be processed.
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Stay protected from fraudsters with our Trust Call feature. You can now identify and manage unknown incoming calls to determine whether it might be a scam.
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Prevent card fraud by obtaining full authentication for all ecommerce transactions with 3D Secure.
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Read our practical tips to protect your business from fraud and suspicious transactions.
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Beware of criminal activity that may be targeting your businesses and bank accounts for money laundering.