Card not present (CNP) fraud

CNP fraud can happen without the card or cardholder being present. Fraudsters can memorise or copy your card number, expiry date and 3-digit card validation code (on the back of your card) when you’re using your card to pay.
Your card information is used for fraudulent transactions online, even though your card is still in your possession.

How to prevent CNP fraud

• Stay alert when using your cards and making payments
• Don’t let your card out of your sight when making payments
• Check that you’ve received your own card back after every purchase
• Sign your card on the signature panel as soon as you receive it
• Review your account details and transactions on a regular basis
• Register for MyUpdates