Getting started
22 Nov 2021
Change your sign-in details
If your Digital ID email address you use to sign into the app with has changed - simply change it in a few easy steps!
Step 1 of 7
To begin, go to your home screen and select the More (on the bottom navigation).
Step 2 of 7
Now select your profile (on the top), to retrieve your profile information.
Step 3 of 7
Next, select the Sign-in details meu option.
Step 4 of 7
On the Sign-in details screen you can change your:
- Preferred name
- Email Address
- Username (this is the app username you will use to sign-in to Internet Banking)
- Password
Let’s choose to change your Email Address.
Step 5 of 7
Now enter your new Email address and select SAVE when you are done.
Step 6 of 7
Next, enter the 5 digit profile verification code which has been sent to your new email address.
Then select DONE.
Step 7 of 7
All done! Your details have been changed successfully.
Now select the back button (in the header) to return to your home screen and continue to bank.
