South Africa
Personal
Business
Wealth
Managing your money 9 May 2022

Credit Score add on

Get monthly updates of your credit score, without affecting your credit record
Step 1 of 16
  • To begin, sign into your Banking App on your mobile device
  • You will land on your Banking App home screen
  • Then select the Add-on Store icon (in the top left-hand corner)
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Step 2 of 16
  • You are now in the Add-on Store
  • Select the search icon (in the top right-hand corner)
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Step 3 of 16
  • Type "Credit score" into the search bar
  • You will now see the Credit Score add-on tile
  • Select the ADD button
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Step 4 of 16
  • Your Credit Score add-on is now loaded onto your Banking App home screen
  • Select DONE to return to your home screen
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Step 5 of 16

Your Credit Score add-on will now appear in the Add-ons drawer (in the lower section of your home screen).

Hint: You can swipe up on this section to see all your add-ons

Now let's show you how to use your Credit Score add-on ...

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Step 6 of 16

The Credit Score add-on gives you monthly updates of your credit score and trends relating to your score, personalized tips on how to improve your score, without affecting your record and access to exclusive offers.

Tap on the Credit Score tile to view more details about your credit history.

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Step 7 of 16

You will now see a more detailed breakdown of your credit score, like how your score has changed over the past 3 months.

Next, scroll down to view more information.

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Step 8 of 16

Here you can view how your credit score compares to other customers within your age group, as well as Did you know cards to give you more information about credit scores.

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Step 9 of 16

The credit score presented to you is provided by Experian. If you have any questions about your score, you will find contact details for Experian here.

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Step 10 of 16

Now tap on TIPS to get information to improve your credit score over time.

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Step 11 of 16

Here you will see tips specific to you, based on your previous behaviour. They will guide you on how to improve your credit score over time.

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Step 12 of 16

Now tap on VIEW ALL TIPS to get a view of general factors that could influence your credit score.

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Step 13 of 16

Read through the various tips to understand factors and behaviours that could influence your credit score.

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Step 14 of 16

Now tap on JUST FOR YOU to see if you qualify for any exclusive offers for consistently managing your credit health.

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Step 15 of 16

Here you will see exclusive offers based on your credit profile.

Interested? Tap to apply for an offer.

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Step 16 of 16

All done! Select the back arrow to return to your home screen.

Once you’ve put some of the tips into practice, return to your Credit Score add-odd-on in a month’s time to see how your credit score has improved and if you qualify for any offers.

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Be financially savvy with the Credit Score feature on our Banking App