South Africa
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Making payments 30 Sep 2020

Send a proof of payment

Need a Proof of Payment? Learn how to send one directly from your transaction history!
Step 1 of 9

To begin, go to your home screen and select the account you made the payment from.

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Step 2 of 9

Now select TRANSACTIONS from the menu on the top of the screen.

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Step 3 of 9

Select LOAD MORE TRANSACTIONS to see more of your transactions.

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Step 4 of 9

Find and select the beneficiary payment you made from your list of transactions.

Note
Your beneficiary payment will be shown as: IB PAYMENT TO

accessAcc_transactions_testProofPayment.png
Step 5 of 9

Open the Proof of payment menu options on the Transaction details screen.

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Step 6 of 9

Now select SEND.

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Step 7 of 9

You now have to select the send option for your Proof of payment.

Let's select Email, and capture the email address.

Note
You can also change the name of the recipient

transactionsDtls_sendPop.png
Step 8 of 9

Finally select Send.

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Step 9 of 9

All done!

Your proof of payment has been successfully sent.

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How to send proof of payment on our Banking App