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Meet the team
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Step 7

Explore how to set up a successful business team

Hire the right people

Hire the right people 
Your team can make or break your business. The right team can help elevate your business to the next level. But one rotten apple in your team can have your business spiralling the drain in no time at all, whether it’s through not doing their job correctly, laziness, dishonesty, or having a negative impact on customers or other employees. 

It is easier to avoid hiring the rotten apples than trying to get rid of them. Here are some tips to help you:

1. Employees must bring added value to the business

Your business needs someone who is eager to drive the business forward. A great team of passionate individuals will give your business every chance of succeeding. 

2. Look for ambitious self-starters

No matter what position you are trying to fill, you should be looking for ambitious self-starters. If you have to micro-manage an employee because they are not a self-starter – you’d be better off doing the work yourself.

3. Never hire ‘those’ friends or family members

We’re talking about the ones who have never been able to hold down a job for more than a couple of weeks and then blame their employers. It may be hard to say “no” but say it. Loud and clear.

4. Always check references

You do not want to hire someone who was fired from their last job for stealing or using drugs on the job, or is incredibly lazy, or has a rotten attitude.

5. Have a probation period

A probation period is a trial period for new employees and is an excellent idea. Probation periods can last for a month upwards, after which the employee becomes permanent or leaves.
 

Have a good employment contract

If you hire people on a verbal agreement, it can go very wrong. Many business owners want their staff to trust them, and as such, they feel that a documented contract is unfriendly or too formal. What they don’t realise is the mess that can result if the relationship turns sour. Always draw up an employee contract.

Here are the details the average contract includes:

  • The employee’s personal details 
  • Job title
  • All their duties and responsibilities
  • Wages–the amount and when it is paid
  • Hours of work each day
  • Overtime (if applicable)
  • Sundays and public holidays work (if applicable)
  • Breaks during work (lunch, tea, etc.)
  • Annual leave, sick leave and maternity leave
  • Termination of employment (the written notice to be given by either party)
     
What positions do you need?
Think about the positions and roles you need in order for your business to run smoothly. Remember that in the beginning, you don’t need to hire a huge team. As your business grows and becomes more successful, you can add more employees.

At the start, think about the essential staff members you will need and how much their market-related salaries/wages will cost you.
Who else do you need on your team?

Your business team is more than just you and your employees. Depending on your business and your personal circumstances, you may need these people on your team:

  • Accountant
  • Lawyer
  • Business coach/mentor
  • Website designer/host/someone to update and fix any website issues
  • A real estate agent (if you are renting)
  • Experts related to your product/service, etc.
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